e*branch

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Signing up for e*branch: In order to maintain the highest level of safety and security, you must first fill out and sign an e*branch application before you can use e*branch. For an application, just stop by any University Credit Union branch . You can also download the application form, print it, fill it out, and return it to your branch. e*branch security features

These are the four main menus you will be using in e*branch:

1. Account Lookup
This screen will show you a summary of all of your accounts and loans at University Credit Union, and will give you balances and available balances for each. If you wish to see the details of a particular account or loan, click on that suffix. The transactions for the current month will show on your screen, with date, details, transaction amount and balance.

If you wish to see transactions from the previous month, choose the month from the scroll-down box. Our account histories will go back six months. (If you need history that is older than six months you will need to call the phone center to research this information.)

2. Transfer Funds
You may transfer money from one of your University Credit Union accounts to another or make a loan payment. Choose the suffix you wish to transfer from and then choose the suffix you wish to transfer to, then type in the dollar amount you wish to transfer. If this amount is not available, the transfer will not be confirmed. Once your transfer has been made, you will see "funds transfer status". If your transfer was successfully made, you will see a confirmation number.

3. Withdrawal By Check
If you wish to make a withdrawal by check, you can have a check cut from your share, checking or money market accounts, (Checks from savings or checking must be a minimum of $25, and money market is a required minimum of $500.) Choose the account suffix from which the money is to be withdrawn from and type in the amount of the check. Checks will only be made out to the primary member of the account, and the check will be mailed to the address on file.

4. Change Your Password
You may change your password at any time. The only time you will be prompted to change your password is the very first time you log on to e*branch . But if at any time you feel there is a chance someone else knows your password, we advise you to change it as soon as possible.

e*branch Bill Payer

If you wish to enroll in Bill Payer you can do it through e*branch, by selecting the "Enroll Billpayer" button then select suffix 9 (checking) and agree to the "Disclosure & Agreement" and you will automatically be enrolled. Bill Payer Features Include:

• Online Bill Payer Now Free!!
• Recurring Payments so you can make the same payment over and over again but you only have to enter it once. You can set it up weekly, bi-weekly, monthly, last day of the month or quarterly.
• You can view the Payment History of all your payments.
• You can pay anyone an our merchant list (currently over 220,000 merchants). If a Payee is not on our merchant list you can submit them to be added, this normally takes 14 days for a payee to be verified so you can start making payments.

Our security is the best available
e*branch has a high level of encrypted security. Your transactions are secure, and you are assured of this every time you are in e*branch because if you look on the bottom right of your screen, you will see a little lock. This lock means that your transactions are securely encrypted.