Nearly 60 million Americans have been affected by identity theft, according to a 2018 online survey by The Harris Poll. That same survey indicates nearly 15 million consumers experienced identity theft in 2017.
What is Identity Theft?
Identity theft happens when your personal information, such as your Social Security number (SSN) or your account number, is stolen and/or used by someone else to commit fraud or theft. The thief can use this information to rent apartments, buy cell phones, drain your bank account or obtain loans and credit cards in your name. In worst-case scenarios, thieves can even hold a job or commit a crime using your identification. According to the Federal Trade Commission (FTC), identity theft affects nearly 400,000 people in the US each year. A person whose identity has been stolen can spend months or years and thousands of dollars to restore their good name on credit record. It takes consumers an average of two years to restore their identity after becoming a victim of id theft. It is 40 times more likely to have your identity stolen than to be a victim of a robbery and it is harder to see before the damage is done.
To protect our members, University Credit Union will never send unsolicited E-mail or telephone calls asking for confidential information such as:
- Account numbers
- Debit or Credit Card Numbers
- Driver's License, Florida ID, Passport Number
- Social Security Number
Do not give this information to anyone unless you have initiated contact and know the entity you are dealing with.
Checking Account Benefits:
Identity Theft Recovery and Detection Services
Remember – as a checking account holder with University Credit Union, you have access to following benefits:
- Fully Managed Identity Recovery Services for you and up to three generations of family! If you or your covered family member suspects identity theft, or your personal information becomes compromised as a result of a lost purse or wallet, a break-in, lost laptop or data breach, or other event, we can help. Simply contact University Credit Union, and a representative will verify your information and securely submit your case to a Personal Recovery Advocate, who will contact you directly by phone. This professional, certified and licensed Recovery Advocate will, depending on your case, complete the recovery work on your behalf, report progress along the way, and be there for you until your good name is restored – no matter how long it takes! Click the link below for complete Terms and Conditions.
- Identity Theft Expense Reimbursement Insurance- up to $25,000* - you may receive reimbursement for out of pocket expenses incurred during the identity recovery process up to the program limit, including reimbursement for lost wages, attorney’s fees, and other expenses. Click the link below for Evidence of Coverage.
- Entitlement to Credit Monitoring – If you decide to activate this service you will receive alerts of changes to your credit file that could signal identity theft. We can even send the alerts to you in a text message for ease of use and rapid communication. The entitlement is applicable to primary accountholders age 18 and older who have a valid credit file. Note: You must follow an easy activation process in order to receive the benefits of credit monitoring. If you are a Lifestyle Checking primary accountholder, learn how you can activate your no-cost credit monitoring and enter your enrollment ID to get started. Be sure to complete your profile and answer the identity authentication questions to activate this service.
Your Advocate will:
- Provide you with access to credit reports from all three bureaus and review the reports with you to identify fraudulent activity.
- Work with you to place fraud alerts with the three major credit bureaus.
- Assist you in completing an Identity Theft Affidavit and Declaration of Fraud to establish your rights as a victim.
- Activate credit monitoring during your recovery to help you watch for additional signs of abuse.
- Contact the Social Security Administration, U.S. Postal Service, Department of Motor Vehicles, etc., as applicable, to address any misuse of official documentation of your identity.
- Research and document all fraudulent transactions and false accounts or contracts signed with creditors, banks, utility companies, leasing agents, medical facilities, etc.
- Follow up to make sure all wrongful activity is reversed and removed from your records.
- Work with local and federal law enforcement to try to stop the criminal or criminals who are using your identity.
- Activate other members of the recovery team to assist when necessary, including professional investigators and legal advisors.
- Provide 12 months of follow-up after your recovery is complete – to be sure you stay recovered!